PRIVACY POLICY

Effective Date: September 21, 2026

Post And Parcel (“Post And Parcel,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and the choices available to you.

This Privacy Policy applies to information collected through our website, including postandparcel.com, our physical business locations, forms, applications, communications, and related services.

Purpose

The purpose of this Privacy Policy is to explain:

1. What personal information we collect;
2. How we use personal information;
3. When and why information may be disclosed;
4. How we protect personal information;
5. Your choices regarding your information;
6. Our SMS and text messaging practices; and
7. Our use of cookies and similar technologies.

Information We Collect

We collect information that is reasonably necessary to provide our products and services, communicate with customers, operate our business, and comply with legal and regulatory requirements.

Information we may collect includes:

1. First and last name;
2. Mailing or physical address;
3. Email address;
4. Telephone or mobile phone number;
5. Date of birth or other identifying information when required to provide a service;
6. Mailbox or mail-receiving account information;
7. Payment and transaction information;
8. Information submitted through forms or applications;
9. Communications you send to us;
10. Information necessary to verify identity or establish a mail-receiving account; and
11. SMS/text messaging preferences and consent records.

Information Collected Automatically

When you visit or use our website, certain information may be collected automatically, including:

1. IP address and approximate location;
2. Browser, device, hardware, and software information;
3. Pages or content viewed;
4. Links clicked;
5. Referring websites;
6. Date and time of visits; and
7. Website usage and analytics information.

How We Collect Information

Information may be collected when you:

1. Apply for or open a mailbox or mail-receiving account;
2. Purchase products or services;
3. Complete a form on our website;
4. Contact us by telephone, email, text message, or through our website;
5. Request information or customer support;
6. Sign up to receive text messages or other communications; or
7. Otherwise voluntarily provide information to us.

How We Use Personal Information

We may use personal information to:

1. Establish, administer, and maintain mailbox and mail-receiving accounts;
2. Verify customer identity where required;
3. Provide shipping, mailing, printing, mailbox, and other services requested by customers;
4. Process transactions and payments;
5. Communicate regarding orders, services, mailbox accounts, applications, payments, pickups, deliveries, or customer-support matters;
6. Send SMS/text messages when a customer has provided the appropriate consent;
7. Maintain business and transaction records;
8. Improve our website, services, and customer experience;
9. Prevent fraud or misuse of our services;
10. Comply with applicable laws, regulations, postal requirements, court orders, or government requests; and
11. Protect the rights, property, and safety of Post And Parcel, our customers, and others.

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent when required.

SMS and Text Messaging

Post And Parcel may communicate with customers by SMS/text message for conversational and informational purposes related to our services.

SMS messages may include responses to customer inquiries, mailbox and account communications, package or mail notifications, transaction information, reminders, service updates, and customer support communications.

We do not use SMS messaging for unsolicited marketing or promotional messages.

Customers may provide consent to receive SMS communications by initiating a text message conversation with Post And Parcel or by providing express verbal or written authorization to receive text messages from us.

When a customer initiates a text message conversation with Post And Parcel, we may respond to that customer regarding their inquiry or related customer-service matter.

For ongoing or proactive informational text messages, we obtain the customer’s express consent before sending such messages.

Message frequency varies based on customer activity and the services requested. Message and data rates may apply.

Customers may opt out of text messaging at any time by replying STOP. Customers may reply HELP for assistance or contact us at admin@postandparcel.com.

Mobile Information and SMS Consent

We respect the privacy of your mobile information and SMS consent.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We do not sell, rent, or provide mobile telephone numbers, SMS opt-in information, or text messaging consent to third parties or affiliates for marketing or promotional purposes.

Mobile information is used only as reasonably necessary to communicate with customers, provide requested services, administer customer accounts, and support our messaging services.

SMS opt-in information and consent will not be used for purposes unrelated to the communications authorized by the customer.

This restriction applies regardless of any other provision of this Privacy Policy concerning the disclosure or sharing of personal information.

Service Providers

We may use service providers to help operate our business and provide services to customers. These providers may perform functions such as:

1. Website hosting and administration;
2. Payment processing;
3. Customer relationship management;
4. Communications and SMS delivery;
5. Data storage and security;
6. Analytics; and
7. Customer support.

Service providers are permitted to access information only as reasonably necessary to perform services on our behalf and are not authorized by us to use customer information for their own marketing purposes.

SMS opt-in data and consent are not shared with service providers or other organizations for independent marketing or promotional purposes.

United States Postal Service and Other Required Disclosures

When necessary to establish or administer a Commercial Mail Receiving Agency (“CMRA”) or private mailbox account, we may provide required customer identification or account information to the United States Postal Service in accordance with applicable postal regulations.

We may also disclose personal information when reasonably necessary:

1. To comply with applicable law or regulation;
2. In response to a lawful subpoena, court order, or governmental request;
3. To investigate fraud, abuse, security incidents, or violations of our agreements;
4. To protect our legal rights, property, customers, employees, or the public; or
5. As otherwise required by law.

These disclosures do not authorize the sharing or sale of SMS opt-in data or messaging consent for marketing or promotional purposes.

Sale of Personal Information

Post And Parcel does not sell customer personal information for monetary compensation.

In particular, mobile telephone information, SMS opt-in data, and SMS consent are never sold, rented, or provided to third parties for marketing or promotional purposes.

Payment Information

When customers make payments, payment information may be processed by payment-processing companies or financial institutions necessary to complete the transaction.

We do not intentionally retain complete payment-card information unless necessary and permitted for the operation of an authorized payment service.

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain required business records, comply with legal or regulatory obligations, resolve disputes, and enforce agreements.

Certain records associated with mailbox services or other regulated activities may be retained for periods required by applicable law or United States Postal Service regulations.

How We Protect Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to personal information is limited to employees, contractors, and service providers who reasonably require access to perform authorized business functions.

No method of transmitting or storing information electronically is completely secure. Although we take reasonable measures to protect personal information, we cannot guarantee absolute security.

Children

Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13 through our website.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

A parent or guardian who believes a child has provided personal information to us may contact us at admin@postandparcel.com.

Accessing, Correcting, or Deleting Your Information

You may contact us to request information about personal data we maintain about you or to request that information be corrected or deleted, subject to applicable legal, regulatory, recordkeeping, and contractual requirements.

Requests may be sent to:

admin@postandparcel.com

We may need to verify your identity before fulfilling certain requests.

Do Not Track

Some web browsers provide a “Do Not Track” (“DNT”) setting. Because there is not currently a universally accepted standard for responding to DNT signals, our website may not respond to all browser-based DNT signals.

Third-party services operating on our website may have their own policies regarding DNT signals and privacy practices.

Cookies

Our website may use cookies and similar technologies to operate the website, remember user preferences, understand website usage, improve functionality, and measure advertising effectiveness.

Types of cookies we may use include:

1. Functional Cookies – Used to remember settings and preferences and provide website functionality.
2. Analytics Cookies – Used to understand how visitors access and use our website so we can improve its design, performance, and functionality.
3. Advertising or Targeting Cookies – Used, where applicable, to measure advertising effectiveness and provide advertising that may be more relevant to website visitors.
4. Third-Party Cookies – Certain services integrated into our website may place cookies necessary to provide analytics, advertising, security, payment, or other website functionality.

You can control or disable cookies through your web browser. Disabling certain cookies may affect website functionality.

Third-Party Websites

Our website may contain links to websites operated by other organizations. We are not responsible for the privacy practices, security, or content of those websites.

We encourage you to review the privacy policies of websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

When this Privacy Policy is updated, we will revise the “Effective Date” shown at the top of the policy.

We encourage users to periodically review this Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Post And Parcel
Email: admin@postandparcel.com